Responsible Gaming Policy

Gambling should be seen purely as a form of entertainment—a way to enjoy leisure time, support your favorite team, or connect with like-minded people. However, it’s important to always remain cautious and aware while participating in betting activities.

Every player should remember:

• Gambling is a recreational activity, not a source of income. Maintain a rational and measured approach at all times;
• If you lose, do not immediately try to chase your losses. There is always a next time to play;
• Only gamble with funds you can afford to lose. Never use essential funds intended for daily expenses or obligations;
• Be mindful of the time and money you spend on gambling activities.

While the vast majority of users engage in gambling as a harmless pastime, a small number may be at risk of developing a gambling problem. Research shows that only a minor percentage of adults are affected by gambling addiction, but we take this issue very seriously.

1Win advise all players to keep the following in mind:

• Gambling is based on probability and chance. There are no guaranteed formulas or systems to win;
• Your motivation to gamble should come from your own free will, not external pressure or financial desperation;
• Gambling should be seen as entertainment, not a quick way to make money or pay off debts;
• Track your spending and always stay aware of your financial limits;
• Familiarize yourself with the rules of each game before you play.

Identifying the line between healthy enthusiasm and addiction can be difficult. However, there are warning signs that may indicate the development of a gambling problem.

Answer the following 10 questions honestly. If you answer “yes” to five or more, it may be a sign that you’re experiencing gambling-related issues:

1. Are you heavily involved in gambling?
2. Are you consistently increasing the amounts of your bets?
3. Have you borrowed money to fund your gambling?
4. Do you often gamble for longer periods than intended?
5. Has gambling negatively affected your personal reputation?
6. Do you feel irritated or upset when you can’t participate in gambling?
7. Do you use gambling as a way to escape from problems?
8. Do you frequently try to recover previous losses by gambling more?
9. Have you attempted to control your gambling without success?
10. Do you hide your gambling activities from family or friends?

• Set time limits before you begin betting and stick to them;
• Establish a financial limit — decide how much you’re willing to lose, and do not exceed this amount;
• Never borrow money to gamble;
• Explore other hobbies and activities to balance your lifestyle;
• Avoid gambling when you are in a negative emotional state — such as feeling sad, angry, or anxious.

If you feel the need to take a break or stop gambling altogether, you can request to close your account by contacting our Customer Support team. In most cases, reopening the account will remain an option. However, if you request permanent account closure, this request will be fully respected, and your account will not be reopened under any circumstances.

If you or someone you know may be struggling with gambling addiction, the following organizations offer free and confidential support:;

• Gambling Therapy;
• GamCare;
• Gamblers Anonymous UK.